FAQs

Telehealth Therapy in Washington, Oregon, and California

What are your hours?

We have daytime and evening appointments available.

To schedule an appointment, call or text me at (805) 267-0807 or email me at megan@humannaturecounseling.com.

I’m ready to schedule an appointment now. How soon can I get started?

Usually within 1-2 weeks.

What are your fees and what payments do you accept?

The fee for an intake session is $225 and all subsequent sessions are $175. Intakes are 75 minutes long and all other sessions are 60 minutes.

What forms of payment do you accept?

I accept Visa, MasterCard and Discovery credit cards through my practice management software, TheraNest. Unlike some other therapy practices in the area, I don’t add a service charge.

Can you explain a “good faith estimate?”

Under the No Surprises Act of 2022, health care providers, including mental health care providers, are required to give clients who don’t have insurance or who decide to not use their insurance, an upfront estimate of their bill for services. This is known as a Good Faith Estimate.

If you don’t receive a Good Faith Estimate in writing at least one business day before receiving services, please ask me for one.

If you receive a bill that’s at least $400 more than your Good Faith Estimate, you have the right to dispute the bill. Please save a copy or a picture of your estimate.

For questions or more information, visit www.cms.gov/nosurprises or call 1-877-696-6775.

Do you accept insurance?

I’m currently an in-network provider for Kaiser (Southern California), Blue Cross/Blue Shield and Aetna, but will soon be moving to out-of-network status. Please see the Fees, Payment & Insurance Support page for additional information.

What if I need to cancel a session?

I understand that clients sometimes need to cancel a session for a variety of reasons. However, my policy is that you give me 48 hours notice. You can do that by texting or emailing me.

If you cancel less than 48 hours before your session, then you’re responsible for the full fee. However, if both of us have flexibility to reschedule your session within the same week, then there’s no charge for the cancellation.

Is therapy confidential?

Therapists are required by law to protect the confidentiality of communication between them and their clients. This means that information can’t be disclosed without written permission from the client.

There are exceptions, however. These include child abuse, elder abuse, dependent or disabled adult abuse, and threats to harm yourself or others.

What can I expect from a therapy session?

In our first session, I ask a lot of background questions to get as full a picture of you as possible. Among other things, I’ll ask questions about your family of origin, your educational and professional background, previous therapy and any medical/physical issues.

In subsequent sessions, I may utilize EMDR, sensorimotor psychotherapy, psychodynamic therapy or mindfulness techniques. That depends on your specific needs and my clinical judgment.

My style is warm and empathetic but also challenging. The feedback I most often hear is “you’re different from other therapists”, meaning that I ask the hard questions and provide the tough love that gets people to make real changes in their lives, rather than just talk about wanting change. I roll up my sleeves and dig in; I expect my clients to do the same.

Where states are you licensed in?

We provide telehealth therapy and are licensed to work with individuals in the following states: Washington, Oregon, and California. 

To schedule an appointment, call or text me at (805) 267-0807 or email me at megan@humannaturecounseling.com.